Turn a Negative Into Positive—Online Ratings, Reviews and Your Business—Plus: 10 Common Questions Answered

Posted on Oct 23, 2017 5:51:48 AM

Ask anyone in business what their reputation is and they will likely tell you it’s fantastic. They’ll assure you they have loyal customers and have been in business for years. It’s a part of business that is highly personal, and often speaks to the core values of a company. Yet many organizations, including credit unions, ignore their online reputation. Given the nature of online and especially mobile technology, online reputation is one of the most important areas in which your organization should be investing. That's why we spoke about it at a recent CUNA Marketing and Business Development conference.

Topics: reputation management, ratings and reviews

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Topics: reputation management, ratings and reviews

Is Your Website Built For ADA Compliance—or ADA Complaints?

Posted on Oct 18, 2017 4:35:13 PM

We've been helping credit unions with website ADA compliance for nearly 2 years now and had almost reached a point of assuming the problem had run its course. Apparently not. Considering how quick and easy it is to perform a comprehensive audit, there's no solid excuse for putting it off any longer. You could still be at risk for a lawsuit, some bad PR, or simply being guilty of under-serving certain, protected groups within (and maybe even outside of) your FOM.

Topics: credit union marketing, ada

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Topics: credit union marketing, ada